Public beta support

Help at the right boundary

Start with source-backed guidance, use authenticated diagnostics for your connected runtime, and escalate to a human by email when needed.

Public guidance

Product and installation guidance lives in the canonical public docs.

Open documentation

Connected support

Signed-in accounts receive tenant-aware support and bounded read-only diagnostics. Operator actions still require explicit approval.

Sign in

Human escalation

Asynchronous email escalation during the public beta, without a guaranteed response time.

info@kombify.io

What to expect during the public beta

Explicitly excluded

  • No SLA: no guaranteed availability or response time
  • No support guarantee for unsupported custom infrastructure
  • No action without entitlement and required approval

We handle email requests asynchronously Monday to Friday, 10:00–16:00 CET/CEST. We do not promise a response time.

kombify is in public beta: features can still change, and we do not guarantee availability or offer an SLA. What the public beta means